Rules & Regulations

SHEET/TOWEL POLICY:

WE PROVIDE SHEETS/TOWELS FOR OUR MANAGED CONDO UNITS AS FOLLOWS:

PAYMENT POLICY:

• An initial deposit of 50% of the rent plus a small processing fee is due at booking.
• All final balances must be prepaid in full 60 days prior to check-in.

 If paying your final balance by credit card:

• You will be sent a payment request email ~60 days before check-in.
• We must receive payment 60 days or more before the date of your check-in.

If paying your final balance by Personal check:

• We must receive payment 60 days or more before the date of your check-in AND
• Payment must be in US Dollars.

Check In begins at 2:00 PM

• THERE ARE ABSOLUTELY NO CHECK-INs BEFORE 2PM.
• CHECK-IN IS AT THE GARNSEY BROS. “Lighthouse” RENTAL OFFICE at 510 WEBHANNET DRIVE, WELLS
• THE GARNSEY OFFICE IS ONLY OPEN UNTIL 5 PM.
• LATE ARRIVALS MUST CALL 24 HOURS AHEAD TO MAKE OTHER ARRANGEMENTS FOR CHECK-IN.

Check-out ends at 10 AM

• ALL KEYS MUST BE RETURNED TO THE GARNSEY BROS. RENTAL OFFICE BY 10 AM
• YOU ARE RESPONSIBLE TO LEAVE THE UNIT IN THE SAME CONDITON AS YOU FOUND IT UPON ARRIVAL.
• We are not responsible for items left behind by tenants at any of the properties
• Late checkouts are subject to additional fees

CANCELLATION POLICY

• Deposits are non-refundable unless, and until, the cancelled time is re-rented in full.
• The Processing Fee is never refundable.
• All cancellations are subject to a $50.00 cancellation fee.
• The cancellation policy does include early departures and any COVID 19 cancellation reason.

Other Information

• ALL PROPERTIES RENTED THROUGH THIS OFFICE ARE NON-SMOKING/VAPING.
• OCCUPANCY, at any time, IS LIMTED TO 4 PERSONS WHICH INCLUDES DAY VISITORS
• TENANTS ARE NOT ALLOWED TO HAVE PETS OF ANY KIND AT ANY OF THE PROPERTIES
• DAMAGE DEPOSITS ARE REFUNDED WITHIN 14 DAYS OF CHECK-OUT PROVIDED NO DAMAGE IS REPORTED BY OWNER.
• NO propane, gas, or other combustible grills are allowed on the property